You have 180 days from the date your order was shipped to test your product and see if it benefits you. Like many other satisfied customers, we hope you will enjoy it and be pleased with your purchase.

You are fully entitled to take advantage of the extensive guarantee period to ensure the product has enough time to show its effectiveness. However, if you are not satisfied, simply contact support to request a refund.

Follow these easy steps to request a refund for your order:

1. Verify that you are still within the 180-day guarantee period from the date your order was shipped. If you are unsure, check your email for the shipment date or your order slip.

2. Send an email to support with “Refund Request” in the subject line to expedite your request and ensure it is handled by the appropriate team member.

3. Return all your bottles, both empty and unopened, to the return address provided by the support team. You will need to cover the postage costs, and sending the tracking ID of your return to the team will help ensure prompt processing.

Include a note with your return that includes:

• Your full name
• Your order number (refer to your email for this)
• The email address used for your order

Make sure you contact the team and receive confirmation from an agent before returning your order. Failure to do so may result in your return being untraceable and could delay your refund.

Once the return center receives and processes your return, you will be fully refunded. You will receive an email confirmation when your refund is initiated. Typically, it takes 5-10 days for the refund to appear on your statement.

How to Contact Support:

Product Email Support: support@glucofreedom.com